Last Updated: 21st November, 2025
Thank you for shopping with Soil To Serve (Agribite Soil To Serve Pvt. Ltd.). We aim to ensure that your products reach you safely, quickly, and in perfect condition. Please read the policy below for full details regarding shipping and delivery.
Order Processing & Dispatch
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All confirmed orders are processed and shipped within 2–3 business days.
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Business days are Monday to Saturday, excluding public holidays.
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Once your order is shipped, you will receive a shipping confirmation email/SMS/WhatsApp with tracking details.
Delivery Timeline
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Delivery time is as per our courier/logistics partner company’s service timeline.
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Delivery duration may vary depending on delivery location, courier service availability, and unforeseen factors such as weather conditions, transport delays, or government restrictions.
Estimated Delivery Guidelines
| Location | Expected Delivery Time* |
|---|---|
| Metro Cities | As per courier partner (typically 3–5 business days) |
| Non-Metro / Tier-2 & Tier-3 Cities | As per courier partner (typically 5–7 business days) |
| Remote / Rural Locations | As per courier partner (up to 7–10 business days) |
Actual delivery time is subject to logistics partner performance.
Shipping Charges
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Shipping charges are calculated based on product weight, quantity, and destination.
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Any applicable shipping fee will be shown during checkout.
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Free shipping may be offered on promotional events or minimum order value.
Order Tracking
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After dispatch, you will be provided with a Tracking ID and courier partner name.
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You can monitor shipment status online through the provided tracking link.
Address & Delivery Issues
If a shipment is returned due to:
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Incorrect or incomplete address
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Customer unavailability
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Incorrect contact information
Re-delivery charges may apply. Please ensure correct contact and address details at checkout.
Damaged / Missing Items
If the package is damaged, tampered, or items are missing:
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Record clear photos/videos of the package and product
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Contact us within 24 hours of delivery
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Email details to info@soiltoserve.in with your Order ID
We will investigate and resolve via replacement or refund as applicable.
International Shipping
We currently do not ship internationally. We plan to expand soon.
Contact Us
For any shipping-related inquiries:
Email: info@soiltoserve.in
Phone/WhatsApp: +91-8280804280
Website: soiltoserve.store
Thank You
Thank you for supporting Soil To Serve — working towards empowering farmers and delivering pure, healthy products